DENVER—Four of the top risk managers gathered today to reflect on their career paths and tips for success in the panel “Women of Distinction: Risk Managers of the Year Share Their Wisdom.”
Noted for far more than their gender, Grace Crickette, Lori Gray, Sheila Small, and Laurie Solomon have all received top accolades in the industry and were all previously been named Risk Manager of the Year. While they all reflected on the strengths and skills that women bring to the field, they did acknowledge a number of challenges faced on the road to management positions, some of which should be no surprise to any woman in business. “When I was first made an executive, I had to see a clinical psychologist,” said Grace Crickette, SVP and CRO for AAA Northern California, Nevada and Utah.
“He told me, ‘You have some really great traits to be in business—if you were a man. As a woman, you’re probably going to have a pretty hard time.’”
Their insight stretched far beyond questions of being a woman in the workplace, however. In particular, their advice on how to earn the respect and recognition of the board offered key tips for any risk manager, male or female. “You need to focus more on building your reputation for work with the board,” Crickette said.
“Help educate them. I make a point to send out an article—not written by me—at least once a month that offers something valuable to learn. In doing so, you also demonstrate what you know, understand, and can engage about.”
“Few people understand our companies across the whole organization as well as we do,” said Laurie Solomon, The Coca-Cola Company’s director of risk management. “Our biggest asset is that broad knowledge of the organization, how it works, what the biggest challenges are, and where there is the greatest potential for risk or growth.” That knowledge and comfort in the material at hand breeds confidence. Knowledge, experience, and confidence combine to create credibility, and that credibility is what facilitates access to the board and progress in your program and your career, she said.
Credibility also has tremendous impact on a risk manager’s success in the public sector as well. Last year’s Risk Manager of the Year, Lori Gray of Prince William County, emphasized the human component of this. The risk assessment process, she said, offers a prime opportunity to establish credibility and strong working relationships by meeting critical players face to face.
“Risk assessment is your opportunity to meet people in person and ask what keeps them up at night. You are developing critical relationships while getting an honest, first-hand perspective of the exposures that should be on your radar,” Gray said. “Going out and meeting department heads is critical because one of your chief jobs is to sell. You are selling yourself and selling your program.”
Gaining recognition may be one of the greatest challenges for the future of risk managers and risk management as a whole. “Part of the challenge we face as an industry is to get recognition of risk management as a pool for future CEOs and COOs,” said Crickette. “The skills and insight we have would make for fantastic officers, but people just do not think of us for those opportunities. The industry has a lot to do to promote our potential.”