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Asking the Big Questions about Canada’s Future

eric noel canada towards 2030

Photo: Hilary Tuttle

WINNIPEG, MANITOBA, Canada — In keeping with this year’s RIMS Canada Conference theme, “Crossroads: Changing Landscapes,” Eric Noël, senior vice president of Oxford Analytica in North America and initiator of the Canada Towards 2030 Project, presented research and projections on the top trends that will shape the nation’s future.

“Risk managers cannot afford to freeze in the face of uncertainty or change, and the longer a difficult decision is delayed, the higher its cost, so this is a call for action,” Noël said.

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“Remember that failing to plan is planning to fail.”

Yet projecting out 16 years introduces many ideas and problems that cannot accurately be planned for today. Instead, the planning he encourages is strategic and much broader in scope, examining broad trends, then drilling down into specific political, economic, and environmental implications. For example, Noël said, “Black swans will be the dictator of geopolitical change.

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” While such events cannot be planned for specifically, it is critical to consider long-term questions of how to engage in global power systems and what areas of primary strength the nation should focus on.

canada towards 2030In other areas, key trends and questions for strategic risk management planning include:

• The most important population trend in Canada is migrations and the resultant political shift. Because of the tremendous shift west and the allocation of votes, a future prime minister could be elected without a single vote from Quebec, bringing dramatically different priorities into office than a candidate who requires the support of the East.

• Aging will not only impact the workforce and demands on the medical system, but will also signal changes in the country’s median income, sovereign debt ranking, and provincial budgets. A larger number of retirees and elderly citizens will increase retirement benefit spending to 13% of Canada’s GDP, and the provinces must start setting aside billions now to pay for that care.

• The first group of less financially-prepared, due to changes in saving practices, will soon be retiring. This will prompt deleveraging and scaling down, whether that means selling their vacation homes or cutting back on lifestyle spending. Further, for those with the financial means, there will be an increase in the number of people with the ability to snowbird. This will have a significant impact on Canada, at the city level, when thousands of residents depart for several months every year.

• Canada’s booming oil industry may be a double-edged sword due to finite resources. The addiction to fuel is becoming an addiction to fiscal incomes for parts of the country as oil royalties surge.

• Political risk is underrated in emerging markets, and emerging markets are quickly becoming divergent markets.

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“The next economies trying to achieve that $1 trillion level in the future are countries transitioning from the hundreds of billion in GDP such as Indonesia, Turkey, Saudi Arabia, Nigeria, Argentina, etc,” said Noël. “They have nothing in common with our current $1 trillion economies clients in terms of stability and due to their particular political systems will have us re-assess our risks more than just once quantitative easing is gone or China has slowed down. Political risk matters a lot for the future of globalization.” BRIC-centric thinking will no longer suffice and current global powers will have to adapt to cooperate with these new players, or they may opt to ally more closely with similar nations instead.

The Canada Towards 2030 Project is an apolitical, independent and non-prescriptive initiative dedicated to creating and sharing long-term research about Canada’s future. According to the group, “Uncertainties should not frighten or paralyze us; they should help us anticipate and prepare. Avoiding or minimizing a risk—as well as finding and maximizing a new opportunity—requires imagination and leadership.”

To that end, Noël and his team aim to use research and non-prescriptive thought leadership on some of the biggest topics shaping the future of the country, including labor, agriculture, governance, oil production and consumption and water supply. “The mission of the C2030 project is to offer a high quality forward-thinking experience to people interested in exploring the future of Canada, increasing their awareness of long-term trends, helping them improve their ability to anticipate change and facilitate the creation of or adaptation to the future they want,” the website explains.

David Phillips on Our Increasingly Erratic Weather: “Damages Will Continue to Rise Indefinitely”

[Each year, the best Canadian risk managers gather to discuss the state of the discipline at the RIMS Canada Conference. The 2011 incarnation is taking place this week in Ottawa so I will be reporting from here for the next few days.]

If you go to a conference focused on risk, you will likely hear someone talking into a microphone about climate change. If you go to a lot of these events, you will hear a similar message repeated again and again.

After a while, it can become redundant.

Don’t get me wrong — I personally think climate change is arguably the biggest risk facing the world. And obviously there has been very little progress on mitigation and adaptation, both on a societal and organizational level. So it is very important to continue to educate anyone who will listen — particularly those in the risk and insurance industry who can theoretically help discover and fund solutions.

It’s just that it has become rare to hear anything that hasn’t already been said. Temperatures are rising and ice caps are melting and this is a grave threat that, egads, nobody is doing anything about. Relaying new stats and photos of polar bears is great, but at this point, if they want to advocate for something to be done, people should probably be highlighting the fallout. That is the only way to create urgency. To make the threat real. Unfortunately, many of these speakers fail to show the tangible, detrimental effects that warmer temperatures will have on the average person (Lester Brown’s recent talk on food security notwithstanding).

I still always try to attend panels and speeches discussing the topic, but I have come to expect little more than a reminder about the severity of the problem and a plea for action. On day two of the 2011 RIMS Canada Conference in Ottawa, however, climatologist David Phillips of Environment Canada gave a very entertaining and compelling presentation on how climate change is causing erratic weather. To him, the unpredictable and unprecedented weather we will continue to see in the future will make planning and risk management of all types vastly more difficult than it is today. And an inability to project the future will affect individuals, markets, companies, governments and international relations.

He started off in humor land, highlighting Canadians’ unique obsession with their nation’s weather, something they are “secretly disgusted” by but “outwardly so proud” of. “We follow the wind chill like others follow the Dow Jones,” said Philips who also works closely with the Meteorological Service of Canada.

But he was quick to note that there is more to the Great White North than just snow and ice, despite what so many outsiders believe. The climate of the world’s second-coldest nation is actually quite diverse, comprised of basically every type there is aside from desert and rainforest. And this forces Canadians to prepare their wardrobes for any environment. “We have more clothes than people in any other country — and it’s not because we’re fashion conscious,” said Phillips. “Our GQ magazine is the Canadian Tire catalog.”

The brutal cold is certainly a reality, however. Phillips told one story about a diplomat from Australia, where he says people call Canadians “frozen Yanks,” who once came to Canada and, “as Aussies tend to do,” bought a few cases of beer for his stay. He stored it in the garage overnight and was distraught when he found it frozen rock solid the following day. “This must be the only country on Earth where you put the beer in the fridge to keep it warm,” said Phillips, recounting the diplomat’s response.

Of course, the topic at hand was much more serious than the light-hearted start of Phillips’ presentation — especially to many of the brokers and underwriters in the room. “Insurers are the first financial victims of climate change,” said Phillips.

Even worse has been the damage inflicted upon the nation’s citizens. He listed some of the worst weather disasters to hit Canada during the past decade and a half.

There was Hurricane Igor last year, which caused $200 million in damages. In 2004, it was Hurricane Juan. That storm knocked down 100 million trees in Nova Scotia and Prince Edward Island. The remnants of Hurricane Frances also did damage that same year, dropping 137 millimeters of rain on Ontario. Oddly — and illustrating just how erratic things have gotten — had this storm not hit, it would have been the driest month on record in Ontario history.

In 2007, it was a twister. The first-ever level F5 tornado to hit Canada. And of course there was the 1996 Sagueny flood in Quebec, which was called a 10,000-year event and became the first $1 billion insurance disaster in Canadian history.

Perhaps worst of all was the great ice storm of 1998.

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I grew up in Maine and was a senior in high school when this storm hit the New England and the Canadian maritime provinces. It was bad in my state. We lost power for five days and missed an entire week of school (although I wasn’t complaining about that). The damage was even harsher further north. The heavy ice froze to power lines, knocking down enough cable in Canada to stretch across the world three times, according to Phillips. It also prompted the largest volume of claims in the history of insurance.

In short, Phillips’ message was that things have become very strange. And scientists are now comfortable concluding that warming has contributed to this increasingly odd weather. For example, storms are now 7% wetter due to “car-wash-like downpours,” and 50% of the flooding in the UK can be attributed to manmade factors, said Phillips. Why? Canada is now in its 319th month in a row in which the average temperature is above the 20th century norm. “All indicators point to the same message,” said Phillips. “The world is warming up faster than it has at any other time.”

As a result, Phillips does not believe that the recent oddities can be considered a part of some short-term trend. This isn’t a blip on the radar. This is not a stretch of bad luck. “These losses and damages will continue to rise indefinitely,” he said.

But as erratic as the weather has become, it in and of itself may not be the whole problem. It might have just as much to do with where, and how affluently, we live. “Sometimes I think we’ve changed more than the weather has,” said Phiilps.

Today, throughout the world, more people live in cities than in rural areas for the first time in human history. This means that disasters are increasingly striking major population centers — with major fallout.

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It doesn’t help that one-third of the world’s population lives within 100 kilometers of water, according to Phillips. “We’re also living where we shouldn’t be living,” he said.

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And it’s not just us — it’s all our stuff. Everyone has more possessions. And more insurance for all those possessions. Now, every driveway has three cars. When Phillips was a little kid, there might only be one in the entire neighborhood. All this contributes to larger losses when disaster does hit a city. “The dartboard is getting bigger,” said Phillips.

All these leads to great uncertainty. There has historically been an understanding that the worst-case can happen. But there has also been an expectation that even the strangest stretches of weather would, in time, return to the mean. You might have 30 days that come in 10 degrees colder than expected next winter, but the winter after that would be more typical.

This presumption is no longer realistic, however, says Phillips. There is no more mean. “The new norm is to expect the unexpected,” he said.

And that makes managing and pricing risk infinitely more difficult. “You can’t plan,” said Phillips, later adding that “we can no longer assume the past is a guide to the future.”

Exactly how organizations can incorporate this new normal into their planning is hard to say. Phillips had a few suggestions on the societal level. The first is the most obvious, oft-stated. “[We must] ween ourselves off of our insatiable demand for carbon,” he said. “Not just bury it or trade it … actually ween ourselves off of it.”

Easier said than done, obviously. His other advice is easier to implement, although admittedly still tough in an economic downturn, particularly one that is gutting the construction industry.

We need to build more resilient cities, he says, and enforce building codes. Some 50% of the damage from Hurricane Andrew, for example, could have been prevented if building codes had just been enforced.

There are no easy answers. But the key takeaway is that each organization’s long-term strategic planning must understand that erratic weather is here to stay. Those things that you used to take for granted no longer apply. And as he states, perhaps it was a Hall of Fame Yankees catcher who best described this new reality.

“I think the great philosopher Yogi Berra had it right,” said Phillips. “The future aint what it used to be.”

The New Era of Regulatory Enforcement — Comply or Go Directly to Jail

[Each year, the best Canadian risk managers gather to discuss the state of the discipline at the RIMS Canada Conference. The 2011 incarnation is taking place this week in Ottawa so I will be reporting from here for the next few days.]

“The possibility of doing jail time is real from the board room to the warehouse floor,” said Jay Cassidy yesterday at the 2011 RIMS Canada Conference, summing up the new anti-corporate fraud stance taken by U.S. Attorney General Eric Holder in recent years. “It’s not going to be a slap on the wrist. It’s gong to be very personal. And [they] will put you in jail.”

This was the key takeaway from a Monday afternoon panel discussion at the conference, which was focusing on regulatory expansion and led by Cassidy, senior vice president at Marsh Canada. Things have changed and rules created by Dodd-Frank and the Foreign Corrupt Practices Act will have wide-ranging implications — and penalties — for any offending companies.

Another trend is that regulatory agencies are increasingly working together and employing new tools they haven’t used in the past. The SEC and Department of Justice are reaching out to the FBI, for example, for expertise and resources. They have begun wiretapping when it is deemed necessary. In all respects, the regulatory bodies are widening the scope of what they can use to investigate.

One aspect of the reform receiving a lot of coverage is new whistleblower incentives. Now, anyone who reports a company for rule-breaking may be eligible to pocket up to 30% of the sum that officials deem was ill-gotten. Even if the offense is only valued at $1 million, that’s a nice little bonus for the whistleblower. Imagine if it is $1 billion.

Given this, it’s not hard to see why more people might become tipsters for the government. And according to the panelists, the Department of Justice is now expecting to receive upwards of 30,000 tips per year.

This may not lead to more major fraud rulings, however.

“Whisteblowers have always been principles-based more than looking for some sort of monetary pay-off,” said Ashley Beales, vice president at Berkley Professional Liability. “It’s usually that they just can’t keep quiet anymore.”

The money will likely lead to more tips and perhaps the discovery of more minor violations, he said, but on the highest level, Beales doesn’t expect a new wave of huge violations to start flooding out. At least not to enough of a degree that would significantly alter the D&O market, something that is generally affected by major claims. “Significant fraud always bubbles to the top [regardless of incentives],” he said. “This volume will be more noise than substantive.”

But even if it is merely noise, that doesn’t mean companies are off the hook. “Even if it’s not a legitimate claim and the SEC comes knocking on the door … you don’t tell these people ‘Go away,'” said Laura Markovich, partner at Sedgwick. “They won’t. They’ll come back with a subpoena.”

And just dealing with false claims can run up a big bill quickly. “Lawyers are expensive,” said Cassidy, noting that this is even truer for Wall Street firms. “And New York lawyers are … well … they’re very expensive.”

In regards to increased Foreign Corrupt Practices Act enforcement, the panel said that there will be two major aspects for companies to consider: (1) anti-bribery provisions and (2) the accounting part, which will mandate the need for better internal controls.

The first factor may be especially important for Canadian companies. If they have operations in the United States (or in some cases, even if they don’t) they will be at risk of regulator action. And Cassidy cautioned that this may be difficult to navigate given the fact that Canada is increasingly becoming a resource-based economy. He mentioned that in other locations where this has been the case (Cassidy listed parts of Africa, Russia and Kazakhstan), corruption and bribes have been more typical than, say, in economies in which retail or services drive the economy. “Historically, business has been done a little differently than what we might find acceptable [in Canada],” said Cassidy.

Canada is certainly not Nigeria. The business climate and legal culture would never allow for pervasive bribery and other illegal behavior. So for those in the energy and resources sector, the obvious solution is to remain above board in all operations.

But I do image that many companies will find that, when shipping oil and coal throughout the world, staying true to your ethics — and even within the code of the law — can sometimes be easier said than done.

[Correction: this post originally listed Ashley Beales as working for Canada Berkley. It has been update to reflect the fact that the company is called Berkley Professional Liability. Apologies.]

Glen Frederick Wins Canada’s Top Risk Management Award

[Each year, the best Canadian risk managers gather to discuss the state of the discipline at the RIMS Canada Conference. The 2011 incarnation is taking place this week in Ottawa so I will be reporting from here for the next few days.]

Glen Frederick is running out of room on his mantle. In May, he received RIMS’ highest honor, the Harry and Dorothy Goodell Award, given out each year to recognize outstanding lifetime achievement in the field of risk management. And yesterday during the 2011 RIMS Canada Conference in Ottawa, Frederick, the director of client services for the British Columbia government, received Canada’s most prestigious award for risk management: the Donald M.

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Stuart Memorial Award.

“It’s a little humorous that you’re giving me an award for promoting the value or risk management,” said Frederick, who considers risk management a big part of his life.

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“That’s like giving a kid an award for liking candy or puppies.”

What keeps Frederick going? The fact that every day is different.

He may be using similar risk management processes and concepts to deal with the challenges facing British Columbia, but each risk is unique. Each day brings new challenges. “I’m not sure I could do one of those jobs where you do the same thing over and over,” said Frederick.

If keeping things fresh is his secret, it’s working. According to Roman Parzei, the Ontario RIMS president who presented the award, Frederick’s risk management efforts have saved the province of British Columbia $1 billion over the past seven years. And the ERM process he helped embed prior to the 2010 Winter Olympics were so beneficial that the International Olympic Committee that oversees the games will now mandate every local organizer to implement an ERM program similar to the one Frederick helped create.

He also had some advice for the risk managers in the crowd: learn how to speak the board’s language. One of his mentors taught him the importance of numbers, and it was something that helped him succeed. “He taught me how to speak finance,” said Frederick. “I never knew how valuable this would be to my career.

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And what a valuable career it has been.

Glen Frederick (middle), with RIMS Executive Director Mary Roth and RIMS President Scott B.
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Clark, accepts the Harry and Dorothy Goodell award at the 2011 RIMS Canada Conference.