Jane Hertzmark Hudis

The focus of the annual Wharton Leadership Conference is, of course, leadership. And among the prestigious speakers at the day-long event was Jane Hertzmark Hudis, the global brand president of Estée Lauder, where she is responsible for overseeing the global growth of the flagship brand in more 135 countries and territories. Having worked her way up in the company over 27 years, she knows a thing or two about leadership. And this is what she shared with us:

1. Listen — “In order to be a good leader, you have to be a good listener.”
2. Vision — “It’s about focus — what to do and what not to do. Leonard Lauder always says, ‘If you can’t see the future, you will never get there.
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   ‘”

3. Team — “Your team is everything and you need to have the right balance of people. Speed [in acquiring the right team] is not of the essence.”
4. Hire people smarter than you — “Don’t be threatened. I want people who want my job. There’s no substitute for great talent.”
5. We, not I — “Nobody does it alone.”
6. Global empowerment — “We empower [other countries and cultures] to give us feedback.”
7. Communication — “There is no substitute for personal, verbal communication.”
8. Relationships are forever — “Develop relationships that matter. Everybody comes back to you. Treat people kindly.”
9. An object in motion, stays in motion — “Once you get a business moving, you have a really good chance of success.”
10. Be your own entrepreneur — “At the heart of any great organization is a bunch of great entrepreneurs.”
11. Strategy is not for a lifetime — “You need to check in on it. We do it formally once a year. You have to be flexible.”
12. Achievement — “Going beyond where you thought you could go.”

Yesterday, I wrote about other qualities that top CEOs said make for good leaders and I will continue sharing insights from the conference next week. Stay tuned.