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Insider Threats and the Limitations of Pre-Hire Background Checks

Background check

Is your company guarding against the threat of insider attack? If you responded with, “well, we do background checks when they are hired,” that’s a good start, but what about risk assessment during the course of an individual’s employment?

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The 2015 Insider Threat Spotlight Report from Infosec Buddy found that less than half of companies have the proper tools to fight insider threats. And, according to 62% of security professionals, that threat has increased in the past year. The average company faces four insider attacks every year, with an estimated price tag of $500,000 each, in addition to the astronomical impact a breach can have on an organization’s reputation.

So where is the disconnect? It starts with how we assess individual risk.

The limitations of the current employee screening model

The majority of companies conduct a one-time background check on new employees before they are hired. This is a necessary part of the risk assessment process, and the majority of background screening companies are great at what they do, but this model is built on a flawed assumption: that employee risk remains constant over time.

While an employee may not have posed a risk when hired, that can change quickly. Stressful life events such as a bankruptcy, a DUI, a divorce or a negative performance review can change an individual’s risk profile in an instant. It is also important to note that traditional background checks typically focus exclusively on criminal records, failing to analyze other important information sources like human resource documents, financial records, and social media activities.

And it’s not just employees. Insider threats can come in the form of third-party contractors, vendors, suppliers, and partners – in other words, any parties with the ability to access sensitive corporate information.

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A recent Accenture survey found that 76% of companies believe supply chain risk management is “very important.” The reality is that people are dynamic, and so are their motivations, which is why companies need comprehensive tools for managing personnel risk as it evolves over time.

The future of background checks: continuous identity screening

Getting proactive about managing the risks of insider threats starts with finding ways to continuously monitor personnel risk after they are brought into the organization. Advances in software offer one way to approach this challenge. Programs now exist that allow companies to actively monitor changes in personnel risk as it evolves, throughout an individual’s tenure with the company.

Continuous identity screening software automatically gathers and analyzes risk data from all relevant information sources, such as public records and HR documents, and proactively alerts risk and security managers to the most pressing threats. This allows risk managers to be continuously updated in real time, instead of traditional methods of pre-hire or periodic screening, which can uncover risk after it’s too late.

Take the example of a city bus driver who has received a recent DUI charge. Many employers would not be notified of that until a regularly-scheduled periodic background screening, if at all. Most employers rely on their employees to self-report incidents, but that does not always happen for obvious reasons. By implementing continuous screening, companies can immediately learn about that bus driver’s DUI charge, which prompts an investigation that could lead to further action.

Today’s continuous screening tools can also be customized by industry. For instance, the financial services industry may attribute more risk to an employee filing for bankruptcy than a transportation company would, whereas the healthcare industry may view odd activity on the network as a greater indicator of potential IP theft. Every industry has its own unique challenges and obstacles in meeting the mandates and regulations necessary. Tailoring the screening process accordingly can help proactively address those issues.

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What does this mean for you?

By bringing together identity data from external sources like criminal and financial records with internal sources like network activity and personnel reviews, organizations can reduce the risk of insider threats. It also allows organizations to maintain compliance through a legally defensible audit trail designed to meet critical regulations such as FCRA, FTC, and EEOC.

Small Businesses Hit Hardest By Employee Theft

The typical organization loses 5% of revenue each year to fraud – a potential projected global fraud loss of $3.7 trillion annually, according to the ACFE 2014 Report to the Nations on Occupational Fraud and Abuse.

In its new Embezzlement Watchlist, Hiscox examines employee theft cases that were active in United States federal courts in 2014, with a specific focus on businesses with fewer than 500 employees to get a better sense of the range of employee theft risks these businesses face. While sizes and types of thefts vary across industries, smaller organizations saw higher incidences of embezzlement overall.

According to the report, “When we looked at the totality of federal actions involving employee theft over the calendar year, nearly 72% involved organizations with fewer than 500 employees. Within that data set, we found that four of every five victim organizations had fewer than 100 employees; more than half had fewer than 25 employees.”

Overall, they found:

Hiscox Embezzlement Watchlist

It is particularly interesting to note that women orchestrate the majority of these thefts (61%) – a rarity in many kinds of crime. Yet the wage gap extends even to ill-gotten gains, Hiscox found: While they were responsible for more of these actions, women made nearly 30% less from these schemes than men.

Drilling down into specific industries, Hiscox found that financial services companies were at the greatest risk, with over 21% of employee thefts – the largest industry segment – targeting an organization in this field, including banks, credit unions and insurance companies. Other organizations frequently struck by employee theft include non-profits (11%), municipalities (10%) and labor unions (9%). Groups in the financial services, real estate and construction, and non-profit sectors had the greatest total number of cases in the Hiscox study, while retail entities and the healthcare industry suffered the largest median losses.

For more of the report’s insight on specific industries, check out the infographic below:

Hiscox Embezzlement Watchlist Targeted Industries