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JetBlue Pilot’s Meltdown Tests Emergency Procedures

A JetBlue flight from New York to Las Vegas had to be diverted to Texas yesterday after the plane’s captain had an apparent breakdown, requiring emergency procedures to swing into action that resulted in the pilot being locked out of the cabin and restrained by passengers and crew.

According to reports, the incident began when the co-pliot noticed that Captain Clayton Osbon was “acting erratically” in the cockpit and was flipping switches unnecessarily and seemed incoherent. The co-pilot persuaded Osbon to leave the cockpit and then locked the door behind him and changed the security code. Osbon became more agitated and began running up and down the aisle before banging on the cockpit door demanding to be let back in. Crew members attempted to calm him down but he became more irate and reportedly began screaming about Iran, Iraq, Afghanistan and Al Queda and that the plane was “going to be taken down.” Eventually a group of passengers, led by security personnel who were on their way to a conference in Las Vegas, tackled Osbon, restrained him with seat belts and sat on him for the remainder of the flight. An off-duty pilot who had also been a passenger assisted the co-pilot to safely land the plane in Amarillo, Texas, where Osbon was taken to a local hospital for observation. None of the 131 passengers or six crew members were harmed.

Osbon, who was a 12-year veteran of JetBlue and and a flight standards captain in charge of cockpit and safety procedures was described as a “consummate professional” by company CEO Dave Barger and had no history of incidents in the past. The FAA does require medical checks every year for pilots under the age of 40 and every six months for pilots older than 40. Although there is no formal psychiatric evaluation, these assessments include mental health questions and fellow crew members are trained to be on the lookout for any signs of mental distress.

Judging by the quick-thinking actions of the co-pilot and crew, with a big assist from the passengers, the system worked:

“I’d say the system functioned properly,” said Dave Funk, a retired Northwest Airlines captain and an aviation consultant with Laird & Associates. “There’s a reason we have two pilots. There’s a reason we have flight attendants. … One healthy pilot on the flight deck who’s qualified would have no problem landing the plane.”

This was the second incident this month in which passengers had to subdue unruly airline personnel. On March 9, passengers helped restrain an American Airlines flight attendant who got on the intercom before takeoff and ranted about 9/11 and airline safety before finally being removed from the plane.

Ringing in the New Year With Natural Disaster Cleanup

It’s safe to say it wasn’t the best start to a new year for some parts of the United States.

The Northeast continues to dig out with trucks still hauling away snow that fell more than eight days ago. Though many businesses were affected by the storm, it was recently reported that the post-Christmas blizzard cost retailers a whopping $1 billion. That’s according to shopper traffic analysis company, ShopperTrak. The following are their findings:

  • On Dec. 26 total U.S. foot traffic was 11.2% below what it would have been expected if the blizzard had not hit the Northeast.
  • Northeast region foot traffic fell 6.1% on Dec. 26 while the other three regions (Midwest, South, West) had an average gain of 38.6% versus last year.
  • On Dec. 27 total U.S. foot traffic was 13.9% below expectations had the blizzard not hit the Northeast.
  • Northeast region foot traffic fell 42.9% on Dec. 27 compared to 2009, while the other regions averaged a 13.0% gain.
  • Preliminary GAFO retail sales estimates for Dec. 26 and 27 combined are roughly $10 billion. Assuming a conservative 10% sales impact nationally for the blizzard, roughly $1 billion of retail spending was postponed during the two day period.

It’s not only retailers that were financially impacted by the monstrous storm; some estimates say the airline industry could see blizzard-related costs upwards of $150 million.

At least 6,000 flights, mostly in and out of New York City-area airports, were canceled because of the storm, according to the Federal Aviation Administration. Those disruptions, along with the need to bring back planes that had been moved in anticipation of the blizzard and other factors, could cost airlines between $100 million and $150 million, estimates Helane Becker, an airline analyst at Dahlman Rose.

In the West, Californians were hit with heavy rains and winds that caused flooding through the Los Angeles area, the power of which can be seen in this video of Loma Linda, California on December 22.

It was reported that rains dumped more than half the year’s normal rainfall in many California regions, and areas of Los Angeles recorded almost 22 inches of rain. The area continues to assess damage and clean up costs.

And lastly, on New Year’s Eve, a deadly tornado outbreak swept across Arkansas, Mississippi, Missouri and Illinois. The Weather Channel says there were 30 reported tornadoes, with five of the twisters earning an EF3 rating. Seven people were killed during the storms, making it the second deadliest New Year’s Eve for tornadoes.

Is this a sign for what’s to come in 2011 or merely a dramatic end to a year filled with unprecedented natural disasters?