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Climate Change Report Causes Alarm

New findings on climate change, establishing it as a manmade phenomenon, are garnering attention from the insurance industry, which recommends immediate action.

The Intergovernmental Panel on Climate Change’s (IPCC) newest report  “clarifies what businesses and investors already know, that climate change is happening now and human activity is the dominant reason why,” Mindy Lubber, president of CERES, a nonprofit organization that works with insurers and investors said recently on a conference call. “Climate change is disrupting all aspects of our global economy, including supply chains, commodity markets and the entire insurance industry, which is seeing exponentially large losses from extreme weather events.”

Lara Mowery, managing director, head of global property specialty practice with Guy Carpenter & Co., noted that the report should cause “significant concern” and impact how insurers and reinsurers shape their business going forward.

Insurers’ and reinsurers’ business plans “depend critically on understanding and assessing risk, which is likely to become even more challenging as weather variability increases,” she said. Identifying and understanding the causes and consequences of climate change is essential to “implementing workable risk management solutions.”

Global cat losses are increasing, she explained. In the 1980s, “the rolling 10-year annual average for the worldwide cat loss was less than $10 billion. In the last few years that average has jumped up to more than $50 billion average, based on that 10-year rolling time frame.” In addition, 2005, 2011 and 2012 represent the top three insured cat loss years on record, she noted.

Given the IPCC’s conclusion on flood, drought and changing weather patterns and evidence of this over the past 50 years, the industry needs to evaluate how these changes could impact future losses. As an example, she said, the most widespread hazard of global warming is coastal flooding. Impact of events such as Superstorm Sandy, which produced devastating storm surge, could have even worse consequences if sea levels continue to rise. “Insurers and reinsurers must continually assess the most up to date research and adjust their business plans according to increases in calculated loss.”

While this has meant more insurer capital is at risk, “that can’t be the only response, the only solution and the only answer. We can’t just keep putting more money in the path of what’s happening,” Mowery said.

She emphasized that the industry and insurance buyers can be taking steps now to address the risks.

A recent example of innovation in this area is the Metropolitan Transportation Authority’s (MTA) $200 million catastrophe bond that was issued in July, “the first of its kind to cover storm surge specifically,” she explained. The MTA commented in the aftermath of Sandy that their traditional avenues for insurance and reinsurance “constricted dramatically,” making it more difficult for them to obtain the kind of risk transfer they needed.

She also pointed out that “We can’t continue to let human and economic costs escalate. Building codes and standards and land use strategies are accepted adaptation measures to improve resilience against flood, wind and fire impacts that may worsen under global warming.”

Spencer Educational Foundation Gala Raises Record $870,000

Spencer Gala Honorees Michael Kerner and Patrick Ryan with Spencer Scholar Lakenya Young

Spencer Gala Honorees Michael Kerner and Patrick Ryan with Spencer Scholar Lakenya Young

 

At its recent annual gala, the Spencer Educational Foundation raised a record $870,000 from leaders of the risk management industry. The dinner also drew its largest crowd yet to honor Zurich’s Michael Kerner and Ryan Specialty Group’s Patrick Ryan.

Kerner lauded the foundation while encouraging colleagues in the insurance industry to embrace and prioritize the role of younger entrants to the field. “We struggle as an industry with reputation, unfortunately,” he said. “To this day, for most people that get into the business, it wasn’t necessarily their childhood dream to be in insurance. We don’t do a good enough job as an industry in promoting the value that we bring to the economy and to business on the whole, or the exciting and fun careers you can have in the insurance space.”

Dedicated to aiding future risk managers, the Spencer Educational Foundation awards scholarships in risk management and insurance, runs student internship programs and issues grants to facilitate risk management course development at schools across the country. As of this year, according to Chairwoman Peggy Accordino, the foundation has awarded over $5 million to students.

Applications for 2014 Spencer Scholars, internships, and the Risk Manager in Residence program are now live, with scholarship applications due by January 31. Applications for employers to participate in the student internship program are also available, with a deadline of February 14.

Insurers Discuss State of the Industry at FERMA Forum

On Monday, FERMA presented a risk manager panel focused on buyer concerns and the need for improvement in the insurance industry.

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While the panelists gave the insurers above average marks, there were still several areas of concern. This morning executives from Lloyd’s, XL Group, Zurich, AIG and Allianz were given an opportunity to respond.

One of the concerns expressed by risk managers in Monday’s panel was the seeming inability of insurers to adapt and evolve in order to meet their clients’ needs. Mike McGavick, CEO of XL Group, agreed with their concern. “Our record of innovation in this industry is poor,” he said. “If we aren’t thinking anew about this rapidly changing world of risk, we will miss the boat, we will not move society forward, and you will find other ways to solve problems.”

“We have a lot to do on process innovation to make this industry more efficient,” added Thomas Hurlimann, CEO, global corporate of Zurich Insurance Company.

Another concern raised with the insurers was the perception that they are unwilling to pay claims. The insurers again saw this as a valid criticism.

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“I looked at the scores from the session yesterday, 5/10 for willingness to pay claims, and that’s all your buying here, actually, the promise to pay,” said Dr. Richard Ward, CEO of Lloyd’s. “Surely we can do better than that.”

Axel Theis, CEO of Allianz Global Corporate and Specialty, agreed. “In the past we haven’t given claims the platform that we should have.”

Part of the difficulty in getting claims paid has been attributed to the complex language used in policies. This issue was addressed by the morning’s panelists as well. Peter Hancock, executive vice president and CEO of AIG acknowledged that policy language was an issue.

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“Policy certainty and wording is clearly a long term objective, and I think the London market’s done a terrific job of eliminating ambiguity, but the U.S. has a long way to go to match that.”

McGavick took a different approach. “Because claims rise in unexpected ways, they don’t always fit neatly with what was discussed. As a result we have to work through it.” He went on to advise risk managers to “choose your insurer in part based on their attitude toward claims as opposed to the expectation that there will never be a conflict.”

This was the second panel in a three-part series presented at the FERMA Forum in Maastricht, Netherlands. The broker panel was held Tuesday afternoon.

FERMA Risk Manager Panel Focuses on Innovation

As part of the ongoing Federation of European Risk Management Associations (FERMA) Forum being held in Maastricht, Netherlands, FERMA is hosting a series of panel sessions focusing on three sides of the insurance purchasing relationship: risk manager, broker, and carrier. On Monday, September 30, leading risk managers from throughout Europe kicked the series off by giving their perspective on the current status of the industry and expectations going forward. Panelists included Tjerk van Dijk, director of insurance at Stork and Fokker; Annemarie Schouw, risk and insurance manager at Tata Steel Ijmuiden; Chris McGloin, vice president of risk management and insurance for Invensys; and Andrew-Richard Bradley, head of group risk services for Nestle Group.

This year’s theme for the FERMA Forum is “living and working in a riskier world,” so it came as no surprise that this year’s risk manager panel was focused on the insurance industry’s ability to adapt and innovate to keep up with new and evolving risks such as cybersecurity. “[Insurers’] innovation isn’t taking a quantum leap to where the new risks that the customers are facing are at,” said McGloin. “They’re trying to refine existing products that cover existing solutions and trying to improve those without sitting back and saying ‘what is it the client really wants around cyber or supply chain.

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’” Not all the blame was passed on to the carriers, however. Bradley gave an example of innovations that had been developed by a large insurer to address supply chain risks; however, clients were slow to purchase the products due to either the client’s lack of understanding or brokers’ inability to effectively sell the product. “Sometimes we’re a little unfair to insurers,” he added.

Issues surrounding contract certainty and clarity of policies were other areas that the panelists felt could be improved. When asked if the complexity of policy language affects the claims process, Schouw responded that there are exclusions put into policies “that can be explained in different ways.” McGloin added that it is often difficult to get insurers to change language to reflect established intent. “Sometimes an insurer will interpret the wording one day one way and the following day another way,” he said. “And that doesn’t bring the contract certainty or cover certainty that buyers need.

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The discussion wasn’t all negative. When asked to provide an overall score for the industry from one to 10, the panelists gave generally high marks.

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Brokers and insurers will have their opportunity to respond and to discuss other industry concerns in panels to be held on October 1.