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Managing Risk at America’s Big Game

As the Super Bowl gets under way Sunday in New Orleans, event organizers will be working feverishly behind the scenes, making certain that all aspects of the game go off without a hitch. From plans that focus on the potential for severe weather to controlling alcohol intake by fans to ensuring the halftime show goes on, organizers and insurers are working around the clock leading up to, during and immediately after the game. I contacted Chris Rogers, director of risk control at Aon Risk Solutions and Lori Shaw, sports and leisure practice leader for Aon Risk Solutions to get their take on the risks and how they are handled.

RM: New Orleans is known for its party atmosphere.

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How will event organizers protect employees, fans, vendors and facilities from crime and unruly visitors?

Chris Rogers: Event organizers will work closely with local law enforcement personnel and emergency response personnel to assess any risks to employees, fans, vendors or the facilities. A threat assessment will be completed and preparations made and put into place that serve to mitigate or eliminate those threats. The NFL and team owners have made a commitment to providing a safe and secure venue for everyone’s enjoyment.

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They have also worked closely with organizations, such as [Techniques for Effective Alcohol Management] T.E.A.M. Coalition, to promote the responsible use of alcohol and have provided VIP tickets for the winners of designated driver contests held throughout the season. Event organizers have received outlines and guidelines relating to security matters that are intended to be shared with their personnel and event attendees that provide additional support for those events during this time.

RM: What types of insurance needs to be in place to protect event organizers from myriad of possible risks?

Lori Shaw: Event organizers need to consider not only the traditional lines of insurance purchased by a business enterprise, such as general liability, property, workers compensation and auto, but also specialty coverages designed to protect event-specific activities, such as athletic participant legal liability, volunteer and participant accident, liquor liability, directors and officers, coverage for pyrotechnics, third-party property damage, terrorism (and threat of terrorism) and event cancellation, including adverse weather, communicable disease and non-appearance of essential performers/players/entertainers.

RM: How do event organizers navigate advertising and sponsorship exposures?  

Shaw: For large events, the advertising risk is usually carried by the broadcaster. The risk of broadcast interruption could be passed to the event organizer, and if that is the case, the event organizer would look to secure broadcast interruption insurance.

RM: What happens in the case of extreme weather, such as an off-season hurricane or rare Louisiana snowstorm?

Rogers: The NFL and other sporting organizations have developed plans over the years to address the additional and unique challenges posed by extreme weather. These plans have been developed in conjunction with public and private weather services to ensure that the best information is available to event organizers so that they can respond properly and in a timely manner. These plans are further augmented by the development of emergency contingency plans that address what will be done if the weather affects the game, either just prior to the beginning, or even during the game. If something occurs during the game, the stadium’s “shelter-in-place” plan would have to be activated.

RM: What if the half-time headlining act cannot go on? Are event organizers prepared with a backup plan?

Rogers: A backup plan will greatly depend upon when it becomes apparent that the headliner cannot go on. If it is a few days before the event, a substitute act could possibly be arranged. If the change is something that is sudden and occurs just before halftime, it will mostly depend upon who is involved and what might be an alternative. Perhaps the rest of the pageantry can be expanded or they could cut to the broadcaster’s booth for additional commentary on the game.

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FARC and the Colombian Government: Deal or No Deal in Historic Peace Talks?

In the December issue of Risk Management, we published a piece about the rising risk of terrorism in Colombia due, in part, to the Revolutionary Armed Forces of Colombia (FARC), the country’s violent guerrilla group. Though there has been almost 50 years of tension between the anti-imperialist organization and Colombia’s government, recent peace talks created a sliver of hope for an end to violence between the two factions. FARC even pledged to cease kidnapping and declared a unilateral ceasefire until January 20, 2013.

But according to Colombian President Juan Manuel Santos, that’s just not enough. The president promised to support FARC as a legitimate political party if the group ended its violent ways — now.

“If Farc wants to end the conflict and switch bullets for votes, it will find the government at its disposal,” he said.

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“But if it tries to put its revolution on the table again instead of the decree placed on the table in Cuba, there will be no peace.” He added: “This cannot be a process of years but months.”

Refusing to accept the group’s cease fire pledge, President Santos made his impatience clear with a deadly raid December 3 that targeted a FARC camp, killing at least 20 rebels. FARC, apparently in retaliation, launched an attack of its own seven days later, killing one and injuring three in the southwestern region of Colombia.

But if these two groups can manage to come to a resolution, it would be a historic moment for all of Colombia.

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It would also significantly quell the country’s rampant, rebel-led kidnap-for-ransom practice.

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 As Will Miller, divisional director of special contingency risks for Willis, pointed out in his latest article on WillisWire, “The FARC’s actions in these initial stages of peace negotiation are a strong indication that there could be a reduced risk of kidnaps for ransom in Colombia.”

The peace talks are indeed a good sign — for many reasons. But we must remember that the FARC are not the only aggressive, paramilitary group to call Colombia home. And that may never change.

Business Travelers Unprepared for the Unexpected

Business travelers are accustomed to the usual travel burdens: delayed flights, missed connections, hotel s reservation mismanagement. But those situations can, for the most part, be easily overcome and rarely put employees at risk of physical harm. Terrorist events, natural disasters and rogue riots can, however, and many fly abroad for work are concerned about this.

A recent study by Europ Assistance USA found that 31% of international business travelers are concerned for their personal safety. The study identified additional concerns and experiences of these travelers, as well as their level of preparedness. According to the study, half (51%) of the respondents experienced a medical need while traveling, with the 55% falling ill and 24% not sure they could obtain a prescription refill. One in two experienced a national disaster, while nearly a third (28%) encountered personal safety or security issues.

“With recent events such as the earthquake in Japan, political unrest in the Middle East and the ash cloud in Iceland, it’s an unpredictable and potentially risky world out there for business travelers,” said Glenn Maykish, vice president of sales and marketing for EA USA. “Understanding employee experiences and fears can help organizations better serve and protect their valuable employees while away from home.”

The study also offered up a useful infographic, helping to illustrate the findings.

The Deadliest Car Bombs

On the 10-year anniversary of September 11, we took a look at some of the deadliest terrorist attacks in history. Those attacks that have been most spectacular in nature — such as the unique means used in 9/11 and the U.S.S. Cole bombing and horror of rampages such as those in Mumbai and Norway — have been the most memorable in recent times. But a majority of the deaths that have ever been attributed to terrorism have come during old-fashioned car bombs.

To illustrate just how deadly some of the worst car bombs have been, FreeInsuranceQuotes.com created an infographic that catalogs the devastation. Above is a snapshot of the image. You can find the full version after the jump.

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