Category Archives: Technology Risk

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Data Backup Strategy Tips for World Backup Day

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As tomorrow’s World Backup Day should remind us all, there is one risk mitigation measure every company should have in place and regularly reevaluate: a data backup strategy. A data backup is an archive or copy of a company’s information, sensitive or otherwise, and presents a critical part of any enterprise’s disaster recovery plan, especially in the event of a data loss. Data loss can come in many forms, including physical theft, hard drive failures, simple human mistakes, and ransomware attacks. Given the range of potential risk scenarios, risk professionals and business leaders assess their backup strategy as part of all disaster preparation and response plans. 

While 93% of small businesses use cloud-based backup solutions, there are many options for risk professionals or IT leaders to consider. For example, there are also smaller storage methods like removable media like USB flash drives or external hard drives that you might encourage remote employees to use to protect their data. There are also backup services companies can use to outsource their data backup strategy altogether. 

When creating or reassessing a company’s data backup approach, there are few concepts business leaders should familiarize themselves with:

Recovery Point Objectives

RPO, or recovery point objective, is the amount of time between your routine data backups. This can also translate into the amount of data that may be at risk in the event of a data loss. If you backup your company’s data once a week, for example, you potentially could lose a week’s worth of data. Choosing to back up more frequently can thus help reduce data loss risks. 

Recovery Time Objectives

RTO, or recovery time objective, is the time it takes for your business to restore its data from a backup. This is entirely dependent on how robust your data backup is and how much data you need to recover from it. Generally, the more streamlined your data backup strategy is, the faster your recovery time will be. Putting all of your data in the same type of storage solution can also improve your RTO.

The 3-2-1 Backup Strategy

Whether your business is large or small, one data backup strategy is considered best practice—the 3-2-1 backup strategy:

    • Create three copies of your data.
    • Put those copies of your data on at least two types of data storage solutions.
    • Store at least one of those storage solutions in a remote location. 

In honor of World Backup Day on March 31, check out the infographic below for more data backup tips and data loss statistics from Norton:

an infographic summing up data backup solutions and storage options, plus data loss statistics

On Data Privacy Day, Catch Up on These Critical Risk Management and Data Security Issues

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Happy Data Privacy Day! Whether it is cyberrisk, regulatory risk or reputation risk, data privacy is increasingly intertwined with some of the most critical challenges risk professionals face every day, and ensuring security and compliance of data assets is a make or break for businesses.

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In Cisco’s new 2021 Data Privacy Benchmark Report, 74% of the 4,400 security professionals surveyed saw a direct correlation between privacy investments and the ability to mitigate security losses. The current climate is also casting more of a spotlight on privacy work, with 60% of organizations reporting they were not prepared for the privacy and security requirements to manage risks with the shift to remote work and 93% turning to privacy teams to help navigate these pandemic-related challenges. Amid COVID-19 response, headline-making data breaches and worldwide regulatory activity, data privacy is also a critical competency area for risk professionals in executive leadership and board roles, with 90% of organizations now asking for reporting on privacy metrics to their C-suites and boards.

“Privacy has come of age—recognized as a fundamental human right and rising to a mission-critical priority for executive management,” according to Harvey Jang, vice president and chief privacy officer at Cisco. “And with the accelerated move to work from anywhere, privacy has taken on greater importance in driving digitization, corporate resiliency, agility, and innovation.”

In honor of Data Privacy Day, check out some of Risk Management’s recent coverage of data privacy and data security:

CPRA and the Evolution of Data Compliance Risks

Also known as Proposition 24, the new California Privacy Rights Act (CPRA) aims to enhance consumer privacy protections by clarifying and building on the expectations and obligations of the California Consumer Privacy Act (CCPA).

Frameworks for Data Privacy Compliance

As new privacy regulations are introduced, organizations that conduct business and have employees in different states and countries are subject to an increasing number of privacy laws, making the task of maintaining compliance more complex. While these laws require organizations to administer reasonable security implementations, they do not outline what specific actions should be taken. Proven security frameworks like Center for Internet Security (CIS) Top 20, HITRUST CSF, and the National Institute of Standards and Technology (NIST) Framework can provide guidance.

Protecting Privacy by Minimizing Data

New obligations under data privacy regulation in the United States and Europe require organizations not only to rein in data collection practices, but also to reduce the data already held. Furthering this imperative, over-retention of records or other information can lead to increased fines in the case of a data breach.

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As a result, organizations are moving away from the practice of collecting all the data they can toward a model of “if you can’t protect it, don’t collect it.”

3 Tips for Protecting Remote Employees’ Data

As COVID-19 continues to force many employees to work from home, companies must take precautions to protect sensitive data from new cyberattack vulnerabilities. That means establishing organization-wide data-security policies that take remote workers into account and inform them of the risks and how to avoid them. These three tips can help keep your organization’s data safe during the work-from-home era.

What to Do After the EU-US Privacy Shield Ruling

It was previously thought that the EU-US Privacy Shield aligned with the EU’s General Data Protection Regulation (GDPR), but following the CJEU’s recent ruling, the Privacy Shield no longer provides a mechanism for legitimizing cross-border data flows to the United States. This has far-reaching consequences for all organizations that currently rely on it. In light of the new ruling, risk professionals must help their organizations to reevaluate data strategies and manage heightened regulatory risk going forward.

The Risks of School Surveillance Technology

Schools confront many challenges related to students’ safety, from illnesses, bullying and self-harm to mass shootings. To address these concerns, they are increasingly turning to a variety of technological options to track students and their activities. But while these tools may offer innovative ways to protect students, their inherent risks may outweigh the potential benefits. Tools like social media monitoring and facial recognition are creating new liabilities for schools.

2020 Cyberrisk Landscape

As regulations like CCPA and GDPR establish individuals’ rights to transparency and choice in the collection and use of their personal data, one can expect to see more people exercise these rights.

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In turn, businesses need to ensure they have formal and efficient processes in place to comply with such requests in the clear terms and prompt manner these regulations require, or risk fines and reputation fallout. These processes will also need to provide sufficient documentation to attest to compliance, so if businesses have not yet already, they should be building auditable and iterative procedures for “data revocation.”

Data Privacy Governance in the Age of GDPR

As personal information has become a monetizable asset, risk, compliance and data experts have increasingly been forced to address the regulatory and operational ramifications of the rapid, mass availability of personal customer and employee data circulated both inside and outside of organizations. With new data protection regulations, Canadian and U.S. companies must reassess how they process and safeguard personal information.

Key Features of India’s New Data Protection Law

Among the new data protection laws on the horizon is India’s Personal Data Protection Bill. While the legislation has not yet been approved and is likely to undergo changes before it is enacted, its fundamental structure and broad compliance obligations are expected to remain the same. Companies both inside and outside India should familiarize themselves with its requirements and begin preparing for how it will impact their data processing activities.

Three Ways to Reduce Insider Threat Risks During COVID-19

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Months into the pandemic, organizations have recovered from the initial emergency of trying to ensure that their employees could safely work from home. They now realize that this remote reality will be extended—and they need to determine if they have the right cybersecurity protections in place. Most importantly, they need to stop insider threats, which account for more than 30% of all data breaches.

A long-term commitment to remote work requires a commitment to stopping data loss due to compromised, negligent, or malicious insiders. According to the Ponemon Institute, before the pandemic, the average annual global cost of insider threats rose by 31% in two years to $11.45 million, and the frequency of incidents spiked by 47% in the same period. Security teams are in a constant battle to stop cybercriminals from stealing employee credentials, prevent malicious employee action, and correct accidental user behaviors—all of which can result in unintended data loss. Three ways to reduce insider threat risk are:

1. Conduct a Comprehensive Insider Threat Risk Assessment

Each organization has a unique set of risks from insider threats. Be sure to complete a comprehensive risk assessment to identify your most important data and systems, who can access them, and the security controls you have in place to protect your organization. It is important to remember that data loss potential increases every time new information is created and stored. An organization’s most valuable assets (its people, including employees, contractors and partners) can also become its greatest vulnerability without sufficient data controls in place.

After assessing your environment, focus on identifying key risks and weaknesses to address. Successful elements include building a dedicated insider threat function to protect sensitive data, investing in training, and providing real-time policy reminders for users. Work with your HR team to educate and empower employees in subjects like secure data handling, security awareness, and vigilance. Following these steps will address and mitigate insider threats while establishing consistent, repeatable processes that are fair to all employees.

2. Place People at the Center

From a risk standpoint, organizations must place people at the center of their overall cybersecurity strategy—especially as the workforce becomes more distributed. According to Proofpoint, more than 99% of cyberattacks require human interaction to be successful. Chances of a successful attack only increase when employees are remote. Ultimately, data does not just get up and walk away—it requires someone to perform an action. So a people-centric security approach is necessary to mitigate critical risks across email, the cloud, social media and the web.

First, significantly limit access to non-essential data. Second, limit how long specific users can access the information they need to complete a task. For example, not everyone needs access to customer records. Be sure your security technology can differentiate between malicious acts, accidental behavior, and cybercriminal attacks using compromised employee accounts. This intelligence helps organizations respond according to the incident and provides context around the activities that took place.

Finally, detecting and preventing insider threats is a team sport. It is important to ensure the right stakeholders from each department are involved in your security program. This should include operations, human resources, IT, legal, and of course security.

3. Insider Threat Technology at Work

Organizations need to take a holistic approach to combating insider threats, especially during the pandemic. When assessing insider threat technology, be sure to first consider the performance impact of any solution and its associated scalability, ease of management, deployment, stability and flexibility. Select a solution that provides visibility into user behavior while complementing the tools your organization already uses.

A dedicated insider threat solution reduces threats by helping organizations identify user risk, prevent data loss, and accelerate incident response. This approach also distinguishes malicious acts from simply careless or negligent behavior.

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A more comprehensive cybersecurity program, while also putting training in place, can address negligent behavior before it becomes a security concern.

In 2020, everything about how and where we work changed.

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Unfortunately, both external and insider data breaches are accelerating. Organizations are losing more data due to compromised, negligent, or malicious insiders, so it is time to place people at the center of your cybersecurity strategy. Today’s COVID-19 reality weighs heavily on security teams.
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An effective combination of people, process, and technology can help remediate one of the most critical risk factors facing organizations around the world today.

Only 18% of IT Pros Confident in Current Password Risk Management

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Many are having trouble maintaining the security of their employees’ log-in information, resulting in serious risks to their networks and private information. According to a recent LastPass and VansonBourne survey of 750 IT and security professionals in the United States, United Kingdom, France, Germany, Australia and Singapore, only 18% feel their company’s current access security is “fully secure and does not require improvement.” Risk management professionals have a significant role to play in determining how their organizations handle these risks and protect their data.

Some of the biggest ways that employees’ poor password management creates potential security threats to organizations’ data, according to the security professionals surveyed, are password reuse (according to 67%), weak passwords (65%), and not changing default passwords (36%), according to the security professionals surveyed. Nearly all respondents (95%) said that the risks that come along with using passwords create threats to the organization.

Given the importance of strong login information, companies often attempt to implement password rules to reduce security risks, such as requiring employees to choose complex passwords and change them frequently. However, these issues can lead to frustrations for both IT staff and employees. According to the LastPass/VansonBourne survey, the top frustrations for IT are employees reusing passwords for multiple applications, forgetting their passwords, and the time it takes to manage the company’s passwords. Employees are frustrated by having to regularly change their passwords, remember multiple passwords, and type long and complicated passwords.

The rapid increase in the number of employees working from home due to the COVID-19 pandemic has also exacerbated the risks, given a corresponding surge in cyberattacks on remote workers since March. Many employees are now working on home networks that may not have the protections that office networks offer, their passwords may not follow the stringent guidelines their companies would normally require, and they may store their passwords in less secure ways. In fact, Entrust Datacard released a survey showing that 42% of employees working from home kept passwords by physically writing them down, while 34% saved them in their phones and 27% kept them on their computers. The survey also found that almost 20% of employees reused passwords across multiple systems, which could make it easier for malicious actors to compromise those systems.

Maintaining Secure Logins

There are ways for risk professionals to help protect their companies’ systems and data. Experts recommend mandatory cybersecurity training for all employees, including instructions on how to choose adequate passwords, how often to change them and how to avoid cyber threats like phishing and malware.

There are also technological ways that risk managers can help secure their organizations’ passwords. As a first step, the National Institute for Standards and Technology (NIST) recommends that organizations ensure that employees’ passwords do not match those exposed in previous data breaches.

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There are publicly available services online that allow users to check whether email addresses and passwords have been compromised in breaches.

Additionally, the NIST recommends that employers restrict passwords to those that are not dictionary words, are not made up of repeated or sequential characters (such as 11111 or 12345 or qwerty), and do not contain specifics like the company’s name or the user’s name. NIST also suggests using multi-factor authentication (MFA), which would require employees to provide their login and password as well as a second piece of information, biometric data, or a physical device like a security key to verify their identity and log in.

With so many passwords to remember, a password manager—a program that stores and creates multiple complex passwords—may also be a good choice for organizations to protect their systems.

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Like all security precautions, password managers are not perfect. While still recommending their use, the Electronic Frontier Foundation warns that “using a password manager creates a single point of failure,” “password managers are an obvious target for adversaries” and “research suggests that many password managers have vulnerabilities.
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While a password manager or single sign-on technology can have benefits like faster authentication and letting employees remember fewer passwords, they also have downsides. The IT professionals surveyed by LastPass cited “the initial financial investment required to migrate to such solution,” “the regulations around the storage of the data required,” and “the initial time required to migrate to new types of methods” as the biggest challenges about using this technology. Additionally, 74% surveyed said that they thought employees at their companies would likely prefer to continue using passwords over passwordless methods because it was more familiar.