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Jacksonville Murders Force Reassessment of Active Shooter Risks

A mass shooting at a video game tournament in Jacksonville, Florida on Sunday has once again shined a spotlight on the growing risks businesses face even as they conduct normal operations.

A lone shooter, 24-year-old David Katz, opened fire on football video gamers at a pizza restaurant, killing two and injuring at least nine before turning the gun on himself in an adjacent restaurant. Reports indicate that Katz was allegedly upset at being eliminated from the tournament. One of the deceased victims was a player who defeated Katz in a prior tournament, leading investigators to believe there had been a motive for the shooting. 

The effect of mass shootings has left Florida numb, especially since this follows the Feb. 14 massacre at Marjory Stoneman Douglas High School in Parkland, which left 17 dead and 17 injured; and the Pulse Nightclub shooting in Orlando in 2016, leaving 49 dead and 53 injured. These tragedies demonstrate that no business or venue should consider itself inherently safe and serve as reminders to risk professionals in all sectors that their organizations could be vulnerable to a mass shooting.

Public Safety
The shooting was unique in that it occurred during a live broadcast of the football gaming tournament. Gunshots were clearly audible as players delivered commentary during their simulated contests, prompting them to take cover and call the police, who responded minutes after receiving the first call.  

The incident marked the 235th mass shooting in the U.S., according to the Gun Violence Archive, an organization that collects information about gun-related violence in the country. The FBI and the United States’ Congressional Research Service consider a mass shooting to be one that injures at least four people, excluding the shooter.

In light of this increasingly commonplace threat, understanding how to respond to an active shooter situation can mean the difference between life and death. The U.S. Department of Homeland Security has provided the Run.Hide.Fight plan for guidance in what to do in an active shooter scenario.

Mental Health
As more information about Katz emerges, the links between gun violence, mental health and public safety in the United States become more evident.

CNN reported that Katz had a history of mental health issues and legally purchased a 9mm handgun and a .45-caliber handgun in Maryland. How he transported the weapons and ammunition across state lines and into the event are details still being investigated.

CNN also obtained police records that show 26 calls to the police from the Katz family home in Columbia, Maryland, from 1993 to 2009, for issues ranging from “mental illness” to domestic disputes. At least two of those calls involved Katz arguing with his mother, although none of the reports provided to CNN indicate any physical violence.

Since 2013, residents in Maryland must obtain a handgun qualification license from the state police before purchasing a pistol or revolver. That means Katz would have submitted his fingerprints, undergone a background check (which includes disqualifying individuals who were voluntarily or involuntarily hospitalized for more than 30 days), and passed a firearms safety training course to buy those guns. This scenario has been met with wide skepticism. And since some of his documented mental health issues may have occurred before the gun laws were revised, the disqualifications may not have applied to Katz.

“That clearly is an area in need of reform,” said Democratic Sen. Robert Zirkin, who chairs a Senate committee that handles gun laws.

Insurance
Risk Management magazine recently reported that companies may not be aware of potential gaps in their coverage or that the limits of their coverage, when considering active shooter incidents, are insufficient.

“You might have property coverage, but you might not have assessed your properties in specific locations against this type of risk,” said Robert Hartwig, clinical associate professor of finance and co-director of the Risk and Uncertainty Management Center at the University of South Carolina’s Darla Moore School of Business.“You almost certainly would not have crisis management under your ordinary property or liability policy. So these represent gaps that, as a risk manager, you might be unaware of.”

Beyond property damage, it can be unclear what is covered after a shooting. For example it is difficult to establish the liability for allowing an assailant on a property. “Unfortunately, the increase in the number of active shooter situations has probably gotten ahead of the law on this issue,” Hartwig said. He added that a number of states do allow individuals to carry concealed weapons much, if not all, of the time. “So it’s not necessarily the case that, just by entering the premises with a weapon, individuals are violating the law. Therefore, a business is not necessarily negligent by allowing an armed individual to enter its premises.”  

Follow-Through Needed for Effective Safety Culture

The concept of a culture of safety can be stalled by employers that say they want to be safer, but do little to implement real change.

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For example, a company hoping to understand the causes of fatigue, but won’t adjust its schedules, can set itself up for injuries and hazards.

A new report, Making a Safety Culture Truly Cultural, published by KPA, a risk management consultancy found that:

  • 90% of employers want to understand root causes of employees’ fatigue,
    but only 55% say they will adjust schedules or tasks.
  • 51% assign a night shift to an employee immediately before or after a day shift.
  • 60% that know rest is important lack a designated area for employees to do so.

“You may think a workplace fatality is unlikely, but put it into perspective,” the report says. “The Centers for Disease Control and Prevention estimate that a fatal injury could cost nearly $1 million. And the National Safety Council estimates the cost at $1.4 million. Also, factor-in the indirect costs of lost productivity, employee replacement, insurance and attorneys, and the cost jumps to $3 million on average.”

The study offers tips for employers trying to embed safety into their organizational DNA. It also explores how employers who invest time, funds and effort into reshaping their culture can save millions in structural and legal damages.

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The report puts safety under a microscope to discuss:

  • Its current state in U.S. workplace
  • Where it needs to change
  • How to create a new culture
  • Return on investment
  • How behavioral changes can be key to preventing injuries

The report features case reviews where employers were both proactive and reactive in their efforts to make their workplaces safer. Some were in conjunction with a 2015 OSHA initiative and included adding hands-free tools, re-engineering control systems and installing metal guards to prevent contact with moving machinery.

These actions caused small habit changes that contributed to the larger goal of creating a culture of safety, the report says. Even changing a bad habit such as slow reporting into prompt reporting has proven to reduce future injuries. Addressing one safety issue at a time rather than several concurrently, KPA contends, is the most effective sequence for reshaping a culture.

Habit loops and how cues within those loops translate into the workplace were also explored.

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“It’s hard to change habits, but we can fiddle around with the components of the habit loop,” KPA says. “When behaviors become good habits—part of our routine and organizational DNA—that is a clear sign of developing a true safety culture.”

The report is currently available to RIMS members. To download the report, visit the RIMS Risk Knowledge library at www.RIMS.org/RiskKnowledge. All downloads of this publication will be shared with the sponsor, KPA.

To learn about other RIMS publications, educational opportunities, conferences and resources, visit www.RIMS.org.

Safety Groups Warn of Added Summer Risks

Summer has arrived, but it is not a time for total relaxation. According to the National Safety Council (NSC), July and August typically see more accidental deaths than any other two-month period—a trend that includes drowning, pediatric vehicular heatstroke, pedestrian deaths, natural disasters and gun-related fatalities.

To stress the need for extra caution, the NSC has updated its Injury Facts interactive online database. This year marks the first time the NSC has categorized “hot car deaths” – which it recognizes as an emerging risk.

“Unfortunately, when we look at accidental deaths, summer is not the carefree period we’d like it to be,” NSC Manager of Statistics Ken Kolosh said. “The numbers underscore the need for public awareness. We hope Injury Facts can help people understand the biggest risks to their safety and take the steps needed to ensure no one gets hurt.”

With Independence Day arriving next Wednesday, more workers are expected to travel and take time off from their jobs. With an increase of people on the road and in pools and oceans, for example, more people are at risk of injury or death.
The NSC information released earlier this week dovetails with the end of National Safety Month. Facts and trends include:

  • Pedestrian fatalities. Pedestrian deaths start to increase in late summer and continue a steady increase through the end of the year. Since 2009, pedestrian deaths have risen sharply, totaling 7,330 in 2016 compared to 4,109 in 2009. For the first time, Injury Facts shows where pedestrian fatalities tend to occur, outdoor lighting conditions at the time of the death and the day of the week the incident occurred.
  • Drownings. Swimming, playing in the water or falling in the water claimed 656 lives in July alone in 2016, a 108% increase over the yearly average and their highest level that year. In total, 3,786 people died in 2016 from drowning. Injury Facts now breaks down all preventable deaths by month so people understand the biggest risks facing them throughout the calendar year.

When chronicling drunk driving incidents, the U.S. Department of Transportation (DOT) is pointing out the deadliness of the four-day period between July 2 and July 6. Over the 2016 Fourth of July holiday:

  • 188 people were killed in crashes involving at least one driver or motorcycle operator with a blood alcohol concentration (BAC) of .08 or higher.  (A 28% increase from 2015, which had 146 fatalities).
  • Nearly half of those who died were in a vehicle crash involving at least one driver or motorcycle operator with a BAC of .15 or higher—almost twice the legal limit.

Even if you’re off the road and hosting a company party or celebrating in a backyard, there are risks all around. The National Fire Protection Association (NFPA) warns that there are more fires reported on the Fourth of July than any other day of the year, nearly half of which are caused by fireworks. With extreme drought plaguing the western states, fireworks, outdoor grilling areas, and campfires require extra caution. The NFPA said that July is the peak month for grilling fires, with gas leaks cited as the leading cause.

And while looking to the sky for a fireworks show is always fun, the aforementioned groups recommend attending displays put on by professionals only and avoiding consumer fireworks. According to the Consumer Product Safety Commission’s (CPSC) 2017 Fireworks Annual Report, fireworks were involved in an estimated 11,100 injuries treated in U.S. hospital emergency departments in 2016.

“Preventable injuries are the third leading cause of death for the first time in United States history,” NSC President and CEO Debbie Hersman recently told Risk Management Monitor. “Sadly, our national opioid epidemic and the sudden recent increase in motor vehicle deaths have propelled preventable injuries past chronic lower respiratory disease and stroke in terms of how many lives are lost each year. Every single unintentional injury could have been prevented.”

Suicide Discussions in the Workplace

Conversations about suicide in the workplace have been seemingly unavoidable, due to the self-inflicted deaths of apparel icon Kate Spade and Anthony Bourdain, chef, author and “Parts Unknown” host, last week. Employers may use these tragedies to reconsider their own prevention and awareness efforts, and ways they can productively contribute to the dialogue and keep their workers safe.

According to the latest Vital Signs report by the Centers for Disease Control and Prevention (CDC) (which was released in the time between the two aforementioned fatalities), suicide is the tenth-leading cause of death in the United States and is on the rise. The new data also shows that in 2016, nearly 45,000 Americans age 10 and older died by suicide—equaling about 123 people every day.

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The increases were reflected in 49 states (Nevada being the only one with a decrease) and 25 states had rate increases of more than 30% since 1999.

“Suicide is a leading cause of death for Americans—and it’s a tragedy for families and communities across the country,” CDC Principal Deputy Director Anne Schuchat, M.

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D. said in a statement. “From individuals and communities to employers and healthcare professionals, everyone can play a role in efforts to help save lives and reverse this troubling rise in suicide.”

Suicide is rarely caused by a single factor, the CDC said. Although suicide prevention efforts largely focus on identifying and providing treatment for people with mental health conditions, there are many additional opportunities for prevention.

Dialogue Etiquette
What we say or don’t say, and how we say it, matters to those struggling with thoughts of ending their lives and to those suffering a loss due to suicide. Suggestions for how to address the issue are offered by CNN, which quoted a crisis intervention expert advocating for changing the phrase “committed suicide.”

“It implies sin or crime” –we “commit” sins and crimes – “and pathologizes those affected. We suggest more objective phrasing, like ‘died by/from suicide,’ ‘ended their life’ or ‘took their life,'” said Dese’Rae Stage, a suicide awareness activist. “If we’re using the right language, if we’re pulling negative connotations from the language, talking about suicide may be easier.”

Ultimately, the CDC suggests that there is no single method that best prevents or reduces suicide. “Rather, suicide prevention is best achieved,” it stated in the technical package, “…across all sectors, private and public.”

Although society’s collective attention span is limited, considering the barrage of headlines emanating from media outlets and overall news fatigue, suicide – like drug use – is a public health concern. It is likely that more stories and facts will emerge in the coming weeks about the CDC’s data, as well as the mindsets of Bourdain and Spade, which will bring the topics into a mainstream dialogue again.
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The Business Impact
In 2017, the CDC released Preventing Suicide, a technical package containing strategies and approaches to help employers, government and other sectors of society take a comprehensive public health approach to prevention and address the range of contributing factors.

The package also explores the health and economic consequences of suicides and suicide attempts. For example:

  • In 2013, suicide cost $50.8 billion in estimated lifetime medical and work-loss costs alone.
  • Another study estimated the total lifetime costs associated with nonfatal injuries and deaths caused by self-directed violence to be approximately $93.5 billion in 2013.
  • One estimate suggested that 13.2 million (7%) of the U.S. adult population knew someone 12 months prior to the study who had died by suicide.

The technical package suggests that businesses are among the entities that “are in the best position to establish policies and support practices that create protective environments where people live, work, and play.”

Strategies in a reduction or prevention effort include:

Strengthening access and delivery of suicide care. Two approaches include adding/increasing coverage of mental health conditions in health insurance policies and reducing provider shortages in underserved areas and providing safer care through changes in the systems. The CDC states: “Equal coverage does not necessarily imply good coverage as health insurance plans vary in the extent to which benefits and services are offered to address various health conditions.

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Rather it helps to ensure that mental health services are covered on par with other health concerns.”

Creating protective environments. This involves fostering a culture characterized by awareness and encourages prosocial behavior (such as asking for help) that should start at the executive level. It also calls for reducing access to lethal means (such as chemicals, weapons and other items that may be available or necessary in the workplace) among those who may be at risk of suicide.

Reducing future and unexpected risks. These include suicide contagion—which can be triggered by continuous, sensationalized or uninformed reporting on the subject. Should your workplace be impacted by a suicide, postvention approaches such as debriefing sessions, counseling and other actions to provide a protective environment can help balance workplace morale and “may reduce survivors’ guilt, feelings of depression, and complicated grief.”

It is worth noting that World Suicide Prevention Day will be observed on Sept. 10, which coincides with National Suicide Prevention Week  (Sept. 9-15) in the U.S.