Category Archives: Environmental Risk

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Q&A: California Businesses Prepare for the Next Quake

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On October 18, more than 10 million Californians participated in The Great Shakeout to prepare for the next catastrophic earthquake and bring awareness to earthquake preparedness across the state. The United States Geological Survey (USGS) predicts a 99% chance of a magnitude 6.7+ earthquake in the Bay Area within the next 30 years, preparation is essential.

Kate Stillwell is a structural engineer and founder and CEO of Jumpstart, a new earthquake insurance provider which helps families and individuals following a disaster via text. As a business owner and lifelong Californian, Stillwell took part in the Shakeout and shared her experience and insight for earthquake preparedness.

Risk Management Monitor: How difficult is it to get businesses to take part in an event like the Shakeout?

Kate Stillwell: The trick is to make it fun. It only takes a few minutes, and if you can get some good laughs out of it, all the better. Also, for the San Francisco Bay Area, the anniversary of the 1989 Loma Prieta earthquake is always the same week as ShakeOut, so people remember and talk about it around the proverbial water cooler.

RMM: How beneficial is it for them to take part?

KS: It builds muscle memory. You need to know what to do without thinking because you won’t be thinking.  Just as important is that the drill strikes up a conversation about other ways to get prepared, not just at work, but at home, too.

RMM: What did you take away from this year’s event?

KS: We got a great video of ourselves and since we’re in a co-working space, we did it in front of all the other startups, which reminded them they need to practice and get prepared, too. 

RMM: What are some commonalities that small, medium and large businesses share when preparing for earthquakes?

KS: Businesses of all sizes must keep their employees safe. Employees need to know how to react, to “Drop, cover, and hold on,” like we emphasize during the ShakeOut, and to climb under desks or other sturdy objects and stay put. Businesses also generally face the challenge of convincing employees to take preparation seriously and review preparedness plans, that’s why national events like the Great ShakeOut are such an effective tool.

RMM: How do small, medium and large businesses differ when preparing?

KS: Small businesses have the advantage of all co-workers knowing one another and being able to physically look out for each other in the event of a disaster. For homeowners, we always say that neighbors are the people you’ll rely on in the event of a disaster, and it really is similar at work. Colleagues are able to look out for each other in the event of an earthquake, and this is much easier for smaller teams. In a larger business, you can replicate these positive effects by grouping people by team.

RMM: How have preparedness plans changed in recent years? What significant improvements, if any, have you noticed or instituted?

KS: The rapid development and improvement of earthquake sensor networks have been the most significant improvement in earthquake preparedness recently. The USGS ShakeAlert system began Phase 1 operations just a couple days ago, providing hospitals, transit systems, and other institutions the earliest possible earthquake warnings so they can initiate life-saving operations. It’s not enough time to evacuate a building, but it is enough time to stop the elevators and open the doors, so people don’t get trapped. These kinds of full-system improvements are making huge strides in helping us prepare and stay one step ahead of the next big earthquake.

RMM: What are some difficulties California businesses – or businesses with operations there – face, that differ from those in other high-risk areas?

KS: One of the biggest factors is downtime. There are so many externalities outside of a business’ control, which affect how soon an operation can get back up and running. The prudent approach for a business with operations in California is to locate any operations requiring continuous uptime, such as out-of-state data centers. Also, consider designating a secondary location for executive operations until the home facilities can be occupied.

RMM: What are the most effective safety drills businesses can perform?

KS: No matter what type of emergency, a really important drill is to practice an alternative chain of command with a command-and-control style of making decisions.  This is so foreign to the normal style of making decisions. In emergency situations, the best person to be in the “command” position is usually not the day-to-day business leaders; it’s someone with emergency response training.

Visit here for more information about Jumpstart.

Inadequate Emergency System Contributes to Indonesia’s Rising Death Toll Following Earthquake and Tsunami

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The death toll on Indonesia’s island of Sulawesi has risen to 1,200 as of this morning, in the aftermath of a 7.5 magnitude earthquake on Friday and the tsunami that followed. As emergency crews still lead efforts to locate and save victims and clear debris, officials warn that the number of casualties could rise further.

The current warning system is comprised of tidal gauge stations augmented by land-based seismographs, sirens in about 55 locations and a system to disseminate warnings by text message. Time reported that the country had not updated its emergency notification systems (ENS) following the 2004 tsunami that devastated the region, due in part to lack of funding. According to Time:

The high-tech system of seafloor sensors, data-laden sound waves and fiber-optic cable was meant to replace a system set up after an earthquake and tsunami killed nearly 250,000 people in the region in 2004. But inter-agency wrangling and delays in getting just 1 billion rupiah ($69,000) to complete the project mean the system hasn’t moved beyond a prototype developed with $3 million from the U.S. National Science Foundation.

Analysts say that a proper ENS would have provided earlier warnings of the disasters and may have prevented some of the casualties.

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At the time of impact, the country was already dealing with the fallout of major seismic activity in the region. Within the span of about a week in late July and early August, the Indonesian resort island of Lombok was the site of intense earthquakes that killed hundreds, displaced hundreds of thousands and destroyed more than 13,000 houses.

Indonesia is prone to earthquakes because of the country’s location in the “Ring of Fire,” the arc of volcanoes and active fault lines in the Pacific Basin.

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Sutopo Purow Nugroho, a National Disaster Mitigation Agency spokesman, said communications with the earthquake-stricken region were disrupted.

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“Our early estimation, based on experience, is that it caused widespread damage, beginning from Palu northward to Donggala,” he told MetroTV.

It seems as though social media will have to play a more central role in alerting the public of new disasters. This morning, Indonesia’s Meteorological, Climatological and Geophysical Agency (BMKG) tweeted a new alert of a 5.0 magnitude quake near the North Central Timor Regency in East Nusa Tengarra – an Indonesian province – that could potentially lead to a tsunami.

Hurricane Florence Losses Estimated at $2.5 Billion

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Now a tropical depression, Florence hovered primarily over North and South Carolina over the weekend, dumping record-breaking rainfall in those states and killing at least 17 people. Remnants of the system are heading north, bringing rain through Tuesday.

The storm made landfall near Wrightsville Beach, N.C. on Sept. 14, causing more than one million power failures and at least 16 deaths over the weekend, according to the New York Times. Tropical Depression Florence slowly flooded cities, endangering communities from the coastline to the mountains, and requiring more than 1,000 rescues.

Karen Clark & Company (KCC) estimates that insured losses from Hurricane Florence will be $2.5 billion, which includes the privately insured wind, storm surge, and inland flooding damage to residential, commercial, and industrial properties and automobiles, but does not include National Flood Insurance Program losses.

KCC reports:

On Sept. 14, Florence made landfall in North Carolina with maximum sustained wind speeds around 90 mph. As the storm slowly passed southwest over South Carolina on Sept. 15, the hurricane weakened to a tropical storm and made a wide turn to the north. By Sept. 16, Florence had become a tropical depression in northeastern South Carolina.

Peak surge from Hurricane Florence reached 10 feet in New Bern, North Carolina, and other areas of the state including Beaufort and Wilmington had significant storm surge impacts. Locations at the heads of shallow bays, where the water is more easily pushed ashore by a hurricane’s high wind speeds, experienced the most coastal inundation.

Although this storm is winding down, there may be more to come. “We’re now in the peak of hurricane season, and the season still has a long way to go,” Dr. Gerry Bell, lead seasonal hurricane forecaster for the National Oceanic and Atmospheric Administration told the Times. He added, “There will be more storms—that’s a definite. Where exactly they track, and when or if they’ll make landfall—that’s what’s not predictable this far in advance.”

Florence Highlights
▪Made landfall near Wrightsville Beach, North Carolina, with Category 1 wind speeds

▪Reached peak intensity of 140 mph on Sept. 10, but weakened before impacting the U.S. coast and spared the Carolinas from major hurricane impacts

▪Expected intensification to a Category 5 hurricane did not occur

▪Slow forward speed decreased to 6 mph prior to landfall and reached as low as 2 mph once inland

▪Brought heavy precipitation in excess of 30 inches to parts of North Carolina

▪Peak storm surge reached 10 feet in New Bern, North Carolina

RIMS Legislative Summit Focuses on NFIP Renewal

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WASHINGTON, D.C.—The menacing presence of Hurricane Florence turned the focus at the RIMS Legislative Summit to the National Flood Insurance Program (NFIP), an ever-important issue for business owners across the country.

The NFIP has been extended several times since September 2017 and the next deadline to reauthorize the program is Nov. 30. The summit’s timing was especially relevant as Hurricane Florence approached the Eastern Seaboard just 300 miles south of the summit, expected to make landfall on Friday.

An Industry Perspective of Federal Legislative Issues
Moderated by Whitney Craig, RIMS director of government relations, a panel discussion, “NFIP & Beyond” featured insight from Jennifer Webb, counsel for the Independent Insurance Agents and Brokers of America, and Joel Wood and Blaire Bartlett of the Council of Insurance Agents & Brokers and its CouncilPAC.

The panelists came to a consensus that a reauthorized NFIP was critical, and that upcoming midterm elections would influence the amount of time an extension would be granted. They acknowledged that a gap in coverage is certainly not ideal and said their offices are working on a bi-partisan resolution.

Bartlett said that improving NFIP through privatization will be a give-and-take process.

“To its credit, FEMA has done what it is able to do as far as claims processing goes. They have taken a multiyear look. If you want to open up the private markets, that will have to be balanced with some claims legislation—we’re going to have to give in some on claims language,” Bartlett said, noting that, “If Hurricane Florence does hit the Carolinas, some of the members may not be willing to call out the federal government the way New Yorkers did after Hurricane Sandy in 2012.”

And while there were some civil disagreements, the trio did find some common ground. For example, FEMA’s flood maps were rebuked for failing when put to the test by a real flood as seen in Houston in 2017 following Hurricane Harvey.

“I think we can agree that NFIP needs some modernizations, but there’s a way to do that without closing down a program that is being used by 5 million people,” Webb said.  “We didn’t see that in Texas but we could see it in the Carolinas.”

Congressional Staff Panel
This panel featured two senior congressional staffers for the U.S. House of Representatives – John Y. Hair, financial services committee designee for Congressman John Duffy (R-WI); and Lucas West, legislative director for Congressman Blaine Luetkemeyer (R-MO).

Discussions largely centered on NFIP reauthorization, Hurricane Florence and the upcoming elections.

“We have just over two months to get it through before the expiration and it’s really on the Senate. We’re putting pressure on the Senate for a long-term, five-year bill that actually makes some reforms,” Hair said.

Also discussed was the Terrorism Risk Insurance Act (TRIA), which created a temporary federal program that provides public and private compensation due to terrorism-related losses, which is set to expire in December 2020. And while the traditional issues of insurance were discussed, cybersecurity, data breaches and even autonomous vehicles were also included.

Regarding autonomous vehicles, Hair said, “Certainly, access to data is going to be important on decisions regarding ‘who’s going to take the liability [in the event of a crash]?’ This could lead to a huge push to reform our liability system. We’re engaging in the risk of [commercial and taxi driver] licenses right now.”

Midterm Election: Insider Update
Mike Gula, co-founder of Gula Graham, the largest Republican fundraising firm in the U.S., discussed how attendees, members and their companies can strategically position themselves with upcoming midterm elections in November.

Gula said that because dozens of congressional seats are up for grabs in the election, companies and insurers may need to prepare for changes to laws that will impact their policies and coverage.

On day two of the summit, dozens of RIMS members descended on Capitol Hill for meetings with congressional leaders. The goal was to share RIMS priorities for a long-term, reauthorized NFIP via H.R. 2874, the 21st Century Flood Reform Act, and funding for non-regulatory maps that project future flood risks. Later, in the Rayburn House Office Building, Florida Congressman Dennis Ross spoke to RIMS members and echoed their sentiments about NFIP and how flood maps were in desperate need of a thorough update.

Access RIMScast coverage of the summit.