About Emily Holbrook

Emily Holbrook is a former editor of the Risk Management Monitor and Risk Management magazine. You can read more of her writing at EmilyHolbrook.com.
Игроки всегда ценят удобный и стабильный доступ к играм. Для этого идеально подходит зеркало Вавады, которое позволяет обходить любые ограничения, обеспечивая доступ ко всем бонусам и слотам.

Networking Pub Crawl at RIMS 2012

For the first time in the 50-year history of the RIMS conference and exhibition, a networking pub crawl was held on the floor of the exhibit hall.

buy naprosyn online blockdrugstores.com/wp-content/uploads/2023/10/jpg/naprosyn.html no prescription pharmacy

Attendees sampled some of the finest microbrews and explored the innovative risk management and insurance companies throughout the hall.

buy rybelsus online pelmeds.com/wp-content/uploads/2023/10/jpg/rybelsus.html no prescription pharmacy

Authentic Philadelphia pretzels made for a great accompaniment to the beers and banter.

buy norvasc online pelmeds.com/wp-content/uploads/2023/10/jpg/norvasc.html no prescription pharmacy

A success!

Former Presidents Roundtable at RIMS 2012

Ever wonder what the former RIMS presidents have been up to since they fulfilled their leadership service to the Society? Well, they’re still practicing risk management — and doing it well.

At the RIMS 2012 Conference & Exhibition in Philadelphia, one of this morning’s sessions brought together past presidents who have a combined 100 years of experience in the field. They were:

  • Louis Drapeau, director of risk management for the University of Kentucky
  • Lance Ewing, vice president of Chartis
  • Michael Liebowitz, director of insurance and risk management for New York University
  • Christopher Mandel, executive vice president of professional services for rPM3
  • Janice Ochenkowski, managing director at Jones Lang LaSalle Incorporated
  • Mark Walls, assistant vice president of claims for Safety National (moderator)

The first issue discussed was the state of the economy and how that affects risk managers across all industries, to which Ewing remarked, “I don’t think they’re looking at the poor economy and wondering what to do, I think they’re living the economy and figuring it out as they go.” He also emphasized the importance of risk managers taking this opportunity to get in face time with senior management and claims people. Liebowitz added that companies will likely go looking for other sources of revenue during hard economic times and, therefore, will look to emerging markets. But with emerging markets come emerging risks.

When asked about the impact of the eurozone financial crisis, everyone was in agreement that it undoubtedly affects the industry. “We’re seeing the beginning of a hardening market in Europe,” said Liebowitz. “It’s a mirror of what we’re seeing here in the U.S.” Ochenkowski reminded everyone that investors in European banks are from all over the world and the impact from the eurozone financial crisis is global, not centered solely in Europe.

The topic of social media and cyber liability was brought up, and rightly so and it is a serious emerging risk that will affect every company sooner or later. “We’ve decided to embrace social media but we can’t ignore the risks,” said Ochenkowski. “We ask ourselves, ‘how can we do it not viewing it as a risk, but as an opportunity?'” To control the risks, Jones Lang LaSalle has incorporated social media guidelines for employees. “You can go from a nobody to viral in 15 seconds,” said Ewing. Referencing the recent Pink Slime incident and how both traditional media and social media coverage of the event eventually caused the company’s demise. “There should be no doubt about its potential,” he said. Indeed. As Leon Panetta has said, the next Pearl Harbor is going to be a cyber attack.

And it wouldn’t be a meeting of risk management minds without the mention of reputational risks. “A company’s reputation comes down to its weakest employee,” said Ewing, as he emphasized that the risks of reputational damage gives risk managers an opportunity for more face time with senior leaders and a chance to explain how the’re going to protect the company’s reputation and brand image. Drapeau recounted his school’s recent NCAA championship win and how he prepared for the following riotous behavior of students and fans because, if he had not, the school’s reputation would have suffered. “We faced risk immediately [following the game], but we did a lot of preparation in advance,” he said.

RIMS 2012 Opening Reception Recap

If you were lucky enough to be at the opening reception for the RIMS 2012 Conference & Exhibition in Philadelphia, then you probably channeled your inner child for a good portion of the night.

The reception, held at the Please Touch Museum, offered guests access to not only delicious food, drink and networking opportunities, but also to the entire museum, which features nostalgic play spaces that brought back countless childhood memories. The 2012 conference is officially underway — let the fun begin!

Check back for daily updates from the RIMS 2012 Conference & Exhibition in Philadelphia, and don’t forget to follow us on Twitter.

Digital Book Wars

A piece I wrote for the upcoming May issue of Risk Management:

In 1999, the Department of Justice found that Microsoft had violated the Sherman Antitrust Act. It had essentially created a monopoly in the market for operating systems designed to run on Intel-compatible PCs, claimed the government. In a settlement, Microsoft was ordered to share its programming interfaces with third-party companies, a punishment that only recently expired. United States vs. Microsoft was arguably the most closely watched corporate legal case in recent history. Now, one may eclipse it.

On April 11, the DOJ filed suit against Apple and five large, traditional publishing houses, alleging that they committed antitrust and price-fixing violations in the e-book market. According to the allegations, Apple, HarperCollins, Hachette Book Group, Macmillan, Penguin Group Inc. and Simon & Schuster Inc. conspired to increase digital book prices and force Amazon to abandon its discount sales strategy.

As the first real player on the e-book scene, Amazon was able to dictate pricing to publishers, and it frequently sold digital books below cost to boost sales of its Kindle reader. Though book publishers largely opposed the practice, they didn’t have much choice since there were few other viable options for publishing and selling e-books at the time.

But when Apple came along with its iPad and got wind of publishers’ unhappiness with Amazon, the tech company decided to make a move. Apple introduced an agency pricing model under which the publishers set digitial book prices and Apple received 30% of the sale. For publishers, this was obviously a more attractive option than Amazon’s pricing strategy. And eventually, as more publishers threatened to withhold their titles from Amazon, the retailer adopted the agency pricing model as well.

The new model allowed Apple to gain a toehold in the potentially lucrative e-book market. And just as when it debuted the iPod and iTunes in the same year, the company was now positioned to profit from sales of both iPad hardware and content, rather than just from the hardware alone. “This would be sound commercial logic,” said Frances McLeod, managing partner at Forensic Risk Alliance, “but all commercial
activities must take place within the bounds of the law.”

The DOJ is not the first to question Apple’s influence on e-book pricing. The alleged conspiracy to raise e-book prices was the subject of a class action lawsuit filed against the same parties in a California district court last year. And in December 2011, the European Commission opened a formal antitrust probe for similar reasons.

So what does all of this mean to the parties involved? While publishers are likely pleased with the move away from Amazon’s discount pricing, it is their investors who will be keeping a close eye on the legal proceedings. “The actions of the DOJ will also have been observed by shareholders and by those who feel they have been wronged, raising the possibility that owners and litigants may also act to investigate alleged bad behavior,” said McLeod.

As for the retailers, Amazon has already made a few other enemies in the book publishing industry. Scott Turow, best-selling author and president of the Author’s Guild, has called the retail giant “the Darth Vader of the literary world,” suggesting that the company’s tactics will unfairly undermine brick-and-mortar booksellers and, ultimately, the publishing industry itself.

Apple is not faring much better. For a company that prides itself on its reputation and ability to understand consumers, its customers could turn on the tech giant if they believe that it is Apple’s fault that they are now paying more for digital books. In fact, after the price war began, Amazon was forced in some cases to raise e-book prices as much as 50% from its initial consumer-friendly $9.99 price point.

The DOJ lawsuit has already led to other changes. HarperCollins, Simon & Schuster and Hachette settled with the government, agreeing to grant retailers the ability to reduce prices. Under the agreement, the three publishers will also be forced to create new contracts with Apple and other e-book sellers.

But this story is far from over. The DOJ is vigorously pursuing claims against Apple, Macmillan and Pearson, all of which opted not to settle. States including Texas and Connecticut—and let’s not forget Europe—are also seeking separate litigation against the involved companies.

Ultimately, many players in the market still have unfinished business. It seems one thing is finished for good, however: the agency pricing model.