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How to Be a Better Insurance Consumer

Over at the Clear Risk Blog (which you should be reading regularly), Craig Rowe posted some great stuff yesterday on how risk managers can be better insurance consumers. Some of this should be basic to many of you oh-so-savvy industry veterans, but even if it’s just a refresher, Rowe puts an insightful, quick-to-read spin on some of the fundamentals.

Take this piece of advice, for instance:

First and foremost, budget for the market cycle. The insurance market is cyclical with wide swings between the peaks and valleys. Budget at the high end of the cycle and keep your budget consistent.

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When prices start easing, remember that an upswing is on the horizon.

It’s a simple concept and something that all risk professionals need to do. But more importantly, they need to be able to convince those above them with final budgetary authority that, even though the department is saving money on policy costs this year, they can’t count on that being a permanent savings. It most certainly will not last.

As they say, you may be getting coverage on the cheap today, but, soon enough, you’ll be overpaying for it again. For those at the top, this shouldn’t really be a problem. Ultimately, the organization is paying for the long-term peace of mind that the policy provides, so it’s important that leadership understands the cyclical nature of the upfront costs and doesn’t get used to today’s comfy prices.

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Here’s another recommendation:

Sell your company to the insurance market. Insurance companies compare you with all the other companies in the same industry. Make sure that your insurer is aware of all the things you do that make you a better risk. The things you do in your organization to reduce down time, improve quality and to prevent losses make you a better risk than companies that don’t do these things. Insurance companies want to know that you care more about risk than they do.

I know what you’re thinking: Easier said than done, buddy.

Risk managers have been advocating for the market to recognize differentiation for longer than I’ve been in the industry. They want companies to stop treating them as numerical calculations within some pre-defined risk cluster and start seeing them as an individual company with individual risks. Unfortunately, even the most forward-thinking companies in regards to risk mitigation still rarely see significant premium savings — at least not as much they deserve for taking progressive steps to limit their exposures. There has been plenty of progress, sure. But in this regard, the road ahead is still longer than the path already traveled.

But that doesn’t mean you should stop pushing your loss control programs ahead.

It just means you get to keep complaining about policy costs.

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And, honestly, isn’t that really risk managers’ favorite pastime anyway?

Be sure to head over to The Clear Risk Blog to find five other interesting insights on how to be a better insurance buyer.

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Buying insurance aint easy, but you’ll be in good shape if you remember the basics. We’re not talking about a truly difficult purchasing decision like choosing which video game you want.

D&O Coverage for Investigations

In the latest online-only column from Anderson Kill & Olick, Joshua Gold discusses how D&O coverage can be complicated by government investigations.

Most D&O insurance policies promise some measure of insurance protection against “regulatory and governmental” investigations, “administrative or regulatory proceedings” and criminal proceedings. However, many insurance companies will argue this coverage is not triggered until certain documents are prepared by the investigating entity and until they are prepared and drafted in a very specific way. For instance, does the investigation start when a subpoena is served or only when a “formal” investigative order is issued under the insurance policy? Insurance companies may argue that they are not on the hook for millions of dollars in “loss” until certain specific aspects of the investigation come to pass.

Considering the importance of D&O coverage for senior management, you won’t want to miss this online exclusive, only on RMmagazine.com.

Easter Quake Damage “Will Not Exceed $1B”

As you all know by now, a 7.2 magnitude earthquake struck along the Mexican/California border yesterday, severely damaging some structures in Mexico but causing only minor disruptions — and a big scare — for those in Southern California, despite being the biggest shock to hit the area in two decades. According to risk modeling company EQECAT, most of the economic damage occurred in Mexico (Mexicali, specifically) and overall losses will not exceed $1 billion, with insured losses totaling $300 million.

Reports EQECAT:

Although damage will have occurred in both Mexico and the US, the community of Mexicali is the largest urban area affected by this event, and damage there is expected to be widespread. The largest US city affected by the earthquake is El Centro, California, although significantly less damage is expected there than in Mexicali, due both to lower-intensity ground shaking and less-vulnerable structures.

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Structures with greater earthquake resistance may have experienced slight to moderate damage. The intensity of shaking that occurred in El Centro and other US locations is below the threshold typically associated with structural damage.

This earthquake ruptured on the Laguna Salada fault, whose last major earthquake occurred in 1892, to the northwest of yesterday’s rupture.

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Another historic earthquake that affected the region was the 1940 Imperial Valley (US) earthquake (M6.9), which caused strong shaking in the US cities of El Centro and Brawley. Buildings damaged in 1940 will have been repaired or replaced, and highly-vulnerable buildings were not reconstructed in the El Centro region.

However, border cities such as Mexicali had not experienced shaking as severe as from yesterday’s quake for nearly 100 years. Consequently, many buildings in Mexicali will have been at risk to major damage, particularly older commercial and residential structures, and particularly those built of unreinforced masonry.

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Unreinforced masonry buildings have consistently demonstrated vulnerability to damage from earthquakes.

Let’s hope any after shocks do minimal harm.

ABC also offers the following video report.

When Unpaid Internships Become Illegal

I’m not sure if you’ve heard, but times is hard on the boulevard. Even after some decent news on job creation in March that led President Obama to say “we are beginning to turn the corner,” the unemployment rate remains at a troubling 9.7%. That’s a really, really bad number — particularly when you look at the level of growth still needed to make any significant dent in the jobless rate.

The economy needs to add more than 100,000 jobs a month just to absorb new entrants into the labor market, let alone provide a livelihood for the 15 million Americans already looking for work. Without constant, robust growth, the unemployment rate won’t budge. Indeed, the Congressional Budget Office has projected that the rate will hover around 10 percent for the rest of the year.

It is no surprise, then, that more and more out-of-work people are more and more willing to do anything they can if it might lead to a job. Even work for free.

Students and recent college grads have suffered through unpaid internships in hopes that the experience would lead to something better in the future. Heck, I did two in addition to working at my college newspaper for free. But the economic downturn has created an environment where many companies are seeing these opportunities more as a chance to get some free labor rather than provide educational opportunities for the future middle managers of America. And not only is against the spirit of an internship — it is against the law.

Convinced that many unpaid internships violate minimum wage laws, officials in Oregon, California and other states have begun investigations and fined employers. Last year, M. Patricia Smith, then New York’s labor commissioner, ordered investigations into several firms’ internships. Now, as the federal Labor Department’s top law enforcement official, she and the wage and hour division are stepping up enforcement nationwide.

Many regulators say that violations are widespread, but that it is unusually hard to mount a major enforcement effort because interns are often afraid to file complaints. Many fear they will become known as troublemakers in their chosen field, endangering their chances with a potential future employer.

The Labor Department says it is cracking down on firms that fail to pay interns properly and expanding efforts to educate companies, colleges and students on the law regarding internships.

“If you’re a for-profit employer or you want to pursue an internship with a for-profit employer, there aren’t going to be many circumstances where you can have an internship and not be paid and still be in compliance with the law,” said Nancy J. Leppink, the acting director of the department’s wage and hour division.

As always (… OK … “as often”), we were out ahead of the curve on this story and ran a piece warning employers about unpaid internships waaaay back in July 2008. Joel W. Rice of the law firm Fisher & Phillips expected an increase in unpaid internships — for all the wrong reasons — as the economy faltered following the collapse of Bear Sterns and came up with the following guidance in regards to the Department of Labor’s six criteria for gauging whether or not an unpaid internship is legal.

In a nutshell, the spirit of the law is to ensure that the intern is getting more out of the experience than the employer, but Rice’s insights will help you recognize whether or not your internship program is kosher.

1. Is the training similar to that which would be given in a vocational school?

If the intern receives training in the types of skills or intellectual prerequisites for success in your field, it will increase the chances you satisfy this criterion. Certainly, if the internship is in conjunction with an academic program for which the intern is required to write a paper or provide periodic written reports, this will help satisfy DOL officials. If the intern is only performing basic clerical work-such as answering phones and handling mail, however, this would not be characteristic of vocational school training.

2. Is the training primarily for the benefit of the intern? Is there some indication that the intern is benefiting from the program, in terms of training, exposure to the industry and contacts for potential job opportunities?

If your interns are earning academic credit, this criterion is more than likely satisfied. The focus of the internship should not be upon the free labor that the intern is providing; it should be upon the educational benefit to the intern. Communications to the intern should stress the value of the program to them, not how valuable they are to you. Fairly or unfairly, your communications to the intern could convey the erroneous impression that the program is primarily for the company’s benefit.

3. Does the intern displace regular employees or work under their observation?

To the extent the intern is involved with tasks such as answering phones, delivering mail and other clerical activities, it could be perceived as lightening the workload of existing employees. If the intern is working under someone else’s close supervision, then displacement is less likely to be found. An individual should be assigned to observe, or at least periodically monitor, the intern’s activities.

4. Does the company derive immediate advantages from the intern’s activities?

To the extent the company is primarily utilizing the intern to get needed work accomplished, it looks like it is deriving an immediate economic advantage from the intern’s presence. Instead, to satisfy this component, there should be more of an emphasis on the learning opportunity for the intern, the training afforded by the company. It also helps if there is and an indication that the company is committing some of its resources to such training, perhaps to the detriment of operations.

5. Is the intern entitled to a job at the conclusion of the training period?

Interns are often hopeful that the experience will lead to a position with the company. Understandably, many companies view the internship program as a low-risk opportunity to evaluate potential candidates for full-time employment. While it is permissible to give consideration to your interns when assessing your employment needs, there should be no guarantee of employment at the end of the internship.

6. Does the intern understand they are not entitled to wages for the training time?

This final part of the test is self-explanatory. The best practice would be to write this in an introductory letter to the intern on the nature of the program.

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If you think this looks like “Free Labor,” the Department of Labor might want a word with you.